Secrets Akumal Riviera Maya
Riviera Maya, MXAdults only
Our take
Romantic adults‑only all‑inclusive on Akumal Bay with protected turtle snorkeling.
- 434 rooms
- 6 dining venues listed
- ~65 min from CUN
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Resort facts & overview
- Location
- Riviera Maya, MX
- Audience
- Adults only
- Brand
- Hyatt Inclusive Collection
- Rooms
- 434
- Dining listed
- 6 venues
- Airport
- CUN
- Transfer
- ~65 min
Why travelers love it
“Romantic adults‑only all‑inclusive on Akumal Bay with protected turtle snorkeling.”
Guests consistently praise the beach for calm, swimmable water and easy turtle snorkeling. They highlight attentive, personalized service and relaxed romantic vibe across pools, dining, and shows.
Food & drink
StrongConsistently strong dining across a wide restaurant lineup, with Portofino, Bordeaux, Seaside Grill, and the Market Café breakfast buffet earning repeat praise. Dietary needs are handled with genuine care.
high confidence
What you'll enjoy
- Portofino Italian is a standout
- Market Café breakfast buffet is excellent
- Wide global variety: French, Japanese, Mexican, steak, seafood
- Allergies and dietary restrictions taken seriously
Heads up
- Asada theme night underwhelming versus other Secrets properties
Dining overview
Nine dining options including six à la carte restaurants, one international buffet, a café, and a grill, with no reservations required. Cuisine includes French, Mexican, Asian, Italian, and fresh seafood. The Sip, Savor & See program also allows guests to dine and enjoy entertainment at nearby participating resorts.
6 documented dining venues
Bordeaux
à la carte French in a Moulin Rouge–inspired room
El Patio
traditional Mexican à la carte
Market Café
international buffet styled as a farmers market
Counts and access can vary by source and room tier.
Food & drink photos
Food & drink photos
Photo: Tripadvisor
Photo: Tripadvisor
Beach
MixedA beautiful bay setting undermined in summer by heavy sargassum and occasional stench. Staff rake daily and Bali beds still make for good beach days, but time your visit November through February for the postcard version.
high confidence
What you'll enjoy
- Staff clean seaweed daily
- Bali bed reservations on the sand
- Lovely bay setting when clean
- November through February conditions are excellent
Heads up
- Heavy sargassum in summer months
- Occasional seaweed smell along the shore
- Some guests found beach conditions disappointing
White‑sand protected cove with calm turquoise water. Guests snorkel with turtles directly from the beach using included gear. Beach service is attentive but public access and sargassum (July–October) can impact privacy and cleanliness.
Photo: Tripadvisor
Pools
StandoutThree distinct pools cover every mood, from party energy to lagoon-like calm, and poolside service is where staff truly shine. Swim-up bartenders and attentive concierges make the pool the daytime hub.
high confidence
What you'll enjoy
- Three pools: quiet, medium, lively
- Swim-up bar with standout bartenders
- Attentive pool concierges and chair enforcement
- Food and drink service to your lounger
Three main outdoor pools, including an expansive infinity pool with a swim-up bar, an activity pool, and a quiet pool. There are also 11 smaller pools with swim-out access from select suites and two hot tubs on the property.
Photo: Tripadvisor
Rooms & suites
434 roomsAll rooms are suites (junior, Preferred Club, Romance Master, Presidential) with whirlpool tubs, private terrace or swim‑out access; in‑room iPad for room service and privacy‑hatch delivery.
Junior Suite Tropical View
Entry-level suite looking onto the gardens or resort grounds. King or two doubles, private furnished balcony or terrace, and a two-person whirlpool tub inside the room. Solid pick if you plan to spend your days at the pool or beach and only need the room for sleeping.
- View:Garden view
- Sleeps:3 guests
- Size:51 m² (~549 ft²)
Includes
- +two-person whirlpool tub
- +private furnished balcony or terrace
- +king or two double beds
- +in-room iPad for room service
Junior Suite Ocean View
Same footprint as the Tropical, but oriented toward the Caribbean. Worth the upgrade if waking up to the water matters to you; the layout and in-room whirlpool tub are otherwise identical.
- View:Ocean view
- Sleeps:3 guests
- Size:51 m² (~549 ft²)
Includes
- +ocean view from balcony or terrace
- +two-person whirlpool tub
- +king or two double beds
Junior Suite Swim Out
Ground-floor junior suite with direct walk-out access to a shared lagoon-style pool from your terrace. Tropical (not ocean) outlook, so you trade the sea view for being able to slide into the water from your room.
- View:Pool view
- Sleeps:3 guests
- Size:51 m² (~549 ft²)
Includes
- +swim-out access to shared pool
- +terrace with loungers
- +two-person whirlpool tub
- +king or two double beds
Room details here are AI-assisted, compiled from the resort's own website and public sources. Categories and names change often — confirm the exact room when you book.
Room photos
Photo: Tripadvisor
What’s included
StrongEven in a rough sargassum season, repeat guests feel they got their money's worth thanks to the service level and dining. Preferred Club upgrade is widely called worthwhile.
high confidence
What you'll enjoy
- High repeat guest rate
- Preferred Club perks rated worth the upgrade
- Service level exceeds price expectation
- Value holds up even with beach issues
Heads up
- Mexico is no longer the bargain destination it once was
Package inclusions and upgrade access have not been collected yet. Confirm them for your room and dates when booking.
Amenities & activities
Couples
IdealAn honest honeymoon and anniversary favorite that lands squarely between party resort and stuffy retreat. Expect royal treatment, wedding-quality service, and enough activities to balance the downtime.
high confidence
What you'll enjoy
- Repeat honeymooners and anniversary guests
- On-site wedding team handles beach ceremonies well
- Balance of relaxation and light social energy
- Swim-up rooms with in-room jacuzzis
Families
Not a fitAdults-only property: no one under 18 permitted, so this is not a fit for travelers with kids.
high confidence
Heads up
- Adults-only, children not allowed
- No kids club or kid-focused amenities
Peace & Quiet
StandoutGenuinely peaceful without being sleepy, thanks to a three-pool setup that lets you pick your energy level. The lagoon-style quiet pool with spa music is the tranquility centerpiece.
high confidence
What you'll enjoy
- Dedicated quiet pool with zen music
- Three pools ranging from tranquil to lively
- Lush jungle-style grounds muffle noise
- Not a party resort, not a retirement community
Full‑service Pevonia spa with hydrotherapy circuit, fitness center, tennis courts, bike rentals, nightly shows, small disco, and Sip‑Savor‑See dining at sister resorts.
Water sports included
- kayaking
- snorkeling
- paddleboarding
Resort amenities
Spa, gym & activity photos
Photo: Tripadvisor
What guests say
High confidence249 reviews · through Nov 2026
Read all reviews on TripAdvisor ↗Google ↗
Consistently praised
Recurring complaints
Watch-outs (recent)
Best suited for
What past guests say
“Excellent resort! Great food! The service keeps us going back! The staff is phenomenal!”
★★★★★
“BY FAR the best resort we've ever been to! It was truly paradise.<br>We strongly recommend this resort to couples!!!<br>ALL staff were super friendly, nice, catered to our needs, accomodating, just extremely happy that we chose this place.<br>Absolutely zero complaints about the hotel, staff and service.<br>The only thing we didn't like was the distance from Cancun airport, it was 1.5 hour.<br>Special thank you to Elizar from the buffet, he made my breakfast just perfect by bringing medium...”
★★★★★
★★★★★
“My husband and I just spent 5 days here celebrating our friends wedding and we were blown away by the service. Every staff member we encountered went above and beyond to make the trip special! The views are fantastic, food was great! Would definitely go back we had a wonderful time!”
★★★★★
“We had a wonderful stay at Secrets Akumal! Beautiful hotel, amazing atmosphere, and excellent service. Our romantic dinner was unforgettable thanks to Ricardo’s exceptional attention and kindness. Special thanks to the chef at Seaside Grill for the delicious food and beautiful presentation. Thank you for making our stay so special! We can’t wait to return!”
★★★★★
Latest reviews from Tripadvisor
Loaded live from Tripadvisor when you ask — the newest reviews and the current rating.
Ratings breakdown
Read all reviews on Google (4,906) ↗
Ask Rosie
Have a specific question about Secrets Akumal Riviera Maya?
Rosie answers from this resort’s guest reviews and our research — with quotes.
Accessibility
Hyatt lists the following room and access details for this resort.
- Adapted room categories listed
- Junior Suite Tropical View
- Elevators are listed on the property.
- Wider room and bathroom entrances; shower handrails and lowered bathroom vanities.
Confirm the specific room, routes and equipment you need before booking. A listed elevator does not establish step-free access throughout the resort.
Ask an advisor to check your requirementsHyatt accessibility room grid, page 1. Checked Oct 19, 2026; the document does not state a revision date.
Resort layout
See how the room buildings, pools, restaurants and beach are arranged in the resort’s official map.
Open the official resort mapEnglish / Spanish · Hyatt supplier map · Checked Oct 19, 2026. Layouts can change.
Know before you book
- Sprawling layout can be confusing and involves a lot of walking
- Beach service on the Preferred side noted as occasionally slow
- Preferred Club lounge described as a bit quiet/soulless in the evenings
- Long transfer from Cancun airport
What you should know
What to Know
The Unlimited Vacation Club timeshare pitch is the main pitfall: what is sold as a 90-minute presentation regularly stretches to four-plus hours. The layout is also leafy and lightly signed, so give yourself a day to find your way around.
high confidence
What you'll enjoy
- No reservations required at à la carte restaurants
- 24-hour room service is fast and reliable
- 24-hour coffee bar on property
- Preferred Club offers better location and lounge perks
Heads up
- Pushy Unlimited Vacation Club sales presentation
- Jungle-facing swim-out rooms attract mosquitoes
- Property can be hard to navigate, limited signage
- Booking special-occasion extras can require persistence
WATCH OUT: Seasonal heads-up
- Sargassum seaweed can affect the Riviera Maya coast roughly April through August, though Akumal's reef-protected bay is often less impacted than open beaches
- Peak hurricane risk runs August through October
- Holiday and spring break weeks book up early and feel busier than the typical balanced vibe
It's about a 75–90 minute transfer south of Cancun airport — closer to Tulum than to Cancun nightlife, so don't book this expecting to bar-hop off-property. The resort sprawls across winding paths and numbered buildings, so request a room location that fits your mobility and pool/beach preference. Tipping isn't required but is genuinely appreciated by the attentive staff, and bring reef-safe sunscreen since you'll likely want to snorkel.
Good to know
- Akumal Bay is famous for green sea turtles you can snorkel with right from the beach
- The resort is strictly for adults (18+)
- No reservations are required for most restaurants
- Preferred Club upgrade includes a private lounge and other exclusive perks
- Transfer from Cancun airport takes approximately 70–90 minutes
All photos
Photo: Tripadvisor
Photo: Tripadvisor
Photo: Tripadvisor
Photo: Tripadvisor
Photo: Tripadvisor
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What we know
Everything below comes from data we collected: here's the inventory for this resort.Updated October 2026- Photos
- 5
- Review excerpts
- 20
- Dining venues
- 6
- Menus
- Not yet collected
- Room categories
- 6
- Videos
- 3
- Editorial lenses
- 8
We aggregate. We don't trap. Verify on any of these:
Where this data comes from
We tell you what we know, and what we don't.
- Last updated
- October 4, 2026
- Sources
- Official resort siteGoogle PlacesTripadvisorDirect resort mediaExpert reviewers
- Completeness
- 83%
Source collection snapshot
These collection totals can differ from the items available on this page. Video totals include screened results; the inventory above counts published tours.
- 5 photos
- 25 dining venues
- 41 videos