Buenaventura Grand Hotel And Great Moments
Puerto Vallarta, MXAll travelers
Our take
Beachfront all‑inclusive resort in downtown Puerto Vallarta with family and adults‑only spaces
- 231 rooms
- ~15 min from PVR
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Resort facts & overview
- Location
- Puerto Vallarta, MX
- Audience
- All travelers
- Brand
- Independent
- Rooms
- 231
- Dining listed
- -
- Airport
- PVR
- Transfer
- ~15 min
Why travelers love it
“Beachfront all‑inclusive resort in downtown Puerto Vallarta with family and adults‑only spaces”
Guests consistently praise the unbeatable location steps from El Malecon, attentive service from staff, and clean, well‑maintained facilities
Food & drink
MixedBuffet is simple and repetitive with limited protein variety, though the Sunset and Corazón Contento à la carte restaurants (Chef Angel Cruz) genuinely impress. Vegetarians and beef-lovers will struggle.
high confidence
What you'll enjoy
- Sunset restaurant beachfront à la carte
- Chef Angel Cruz's Corazón Contento standout
- Gourmet Mexican themed nights
- Drinks served quickly poolside
Heads up
- Buffet repetitive, often stale
- Limited proteins beyond pork and chicken
- Poor vegetarian accommodation
- Occasional food poisoning reports
Dining overview
Four restaurants and three bars, buffet and a la carte options, plus 24‑hour room service (fee applies); food reviews mixed but Mexican Night often praised
Food & drink photos
Food & drink photos
Photo: Tripadvisor
Photo: Tripadvisor
Beach
MixedThe beachfront setting is scenic and central, but the sand is coarse and rocky, making barefoot walking and easy swim entry a challenge.
high confidence
What you'll enjoy
- True beachfront in downtown Puerto Vallarta
- Pretty views from the sand
- Beach service from attentive waiters
- Sunset dinners on the beach
Heads up
- Coarse sand and many rocks
- Rocky shoreline hard on bare feet
- Not the swim-and-relax beach many expect
Direct beachfront location; beach is shared with public and can be rocky with chairs crowded close together, making swimming and exclusive use limited
Pools
StandoutThe pool is the clear heart of this resort: attentive long-tenured staff, energetic activities led by Lupita, and a fun, sociable vibe from morning to sunset.
high confidence
What you'll enjoy
- Standout pool team (Michel, Eduardo, Fausto, Rodolfo)
- Lupita's trivia, ping pong and games
- Usually enough loungers
- Drinks brought quickly
Heads up
- Membership holders can monopolize staff attention
- Service sometimes slower for non-Spanish speakers
Several pools including adult‑only and kids pools; compact and some guest feedback notes aging or small size
Rooms & suites
231 roomsApproximately 234 rooms of varying views including ocean, city, and pool; renovated but not all rooms offer full ocean views and noise may be issue in some
Room details here are AI-assisted, compiled from the resort's own website and public sources. Categories and names change often — confirm the exact room when you book.
What’s included
StrongFor a beachfront all-inclusive steps from the Malecón, the price is fair if you arrive with realistic expectations; pay more and you may feel shortchanged by the buffet, rooms and AC.
high confidence
What you'll enjoy
- Beachfront location walkable to Malecón and Romantic Zone
- Reasonable rate for downtown PV
- Repeat guests returning for 17+ years
- Unlimited beer and simple drinks included
Heads up
- Frequent upsells and 'additional cost' extras
- Room upgrades priced aggressively
- Deluxe rooms don't always match description
Package inclusions and upgrade access have not been collected yet. Confirm them for your room and dates when booking.
Amenities & activities
Couples
StretchFamily-heavy atmosphere with lots of children makes this a mismatch for most couples, though anniversary dinners at Sunset with a beach view can still deliver a romantic moment.
medium confidence
What you'll enjoy
- Sunset restaurant sets a romantic table
- Lunada beach night is memorable
- Anniversary touches from attentive waiters
Heads up
- Heavily family-oriented vibe
- Hallway noise disrupts sleep
- Adults excluded from some kid zones and vice versa
- Service inconsistency without heavy tipping
Families
Good fitA downtown Puerto Vallarta all-inclusive built around families, with a kids' area staffed by warm counselors and pool activities that keep children entertained. Some parents feel kids are pushed out of certain spaces.
high confidence
What you'll enjoy
- Dedicated kids' area with kind staff (Sara, Lesly)
- Pool activities and balloon animals
- Walkable to Malecón for family outings
- Safe, clean property
Heads up
- Kids restricted from some hotel areas
- Age-12 policy disputes on bookings
- Hallway noise carries into rooms
Peace & Quiet
MixedThe property itself reads as calm and 'familiar,' but thin walls and loud hallways make sleep unreliable, and the pool scene is lively with organized entertainment.
medium confidence
What you'll enjoy
- Spa is genuinely calm and relaxing
- Ocean-view rooms with soothing wave sounds
- Overall property described as tranquil
Heads up
- Loud hallway noise at night
- Noisy in-room mini-fridges
- Lively pool entertainment not for quiet-seekers
Amenities include fitness center, spa, kids club, babysitting, poolside bars, beach access, boutique, and a compact gym
What guests say
High confidence141 reviews · through Nov 2026
Read all reviews on TripAdvisor ↗Google ↗
Consistently praised
Recurring complaints
Best suited for
What past guests say
“⭐⭐⭐⭐⭐ An excellent experience at Buenaventura Grand Hotel Puerto Vallarta!<br><br>We had a very pleasant experience and, above all, a huge thank you for the attention of all the staff. Without a doubt, a large part of what makes this hotel special is the warmth, helpfulness, and commitment of its team.<br><br>✨ Special recognition to Karla at reception and Carlos at concierge for their outstanding assistance in resolving situations and problems that arose during our stay. Thank you for your...”
★★★★★
“A colonial hotel that's been around for a while but is fairly well-maintained. However, the restaurant service leaves much to be desired. The food is bad, and they don't allow large tables when you're in a group, but what was truly awful was that I waited in line for an hour and a half for breakfast on Sunday. The worst part is that the restaurant was only half full. People were standing, including elderly guests, with empty tables. The poor hostess said they weren't letting people in...”
★★★☆☆
★★★★☆
“Overall good, but sometimes in areas like the Italian restaurant, the service is very slow, perhaps due to a lack of staff in that area. The manager should pay attention to this situation.”
★★★★☆
★★★★★
Latest reviews from Tripadvisor
Loaded live from Tripadvisor when you ask — the newest reviews and the current rating.
Read all reviews on Google (2,859) ↗
Ask Rosie
Have a specific question about Buenaventura Grand Hotel And Great Moments?
Rosie answers from this resort’s guest reviews and our research — with quotes.
Know before you book
- Noise from thin walls can disrupt sleep
- Pools are sometimes small or show wear
- Beach can feel crowded and rocky
- Coarse sand and many rocks
What you should know
What to Know
Expect a mid-tier all-inclusive with quirks: weak AC, inconsistent front-desk service, tip-driven attention, and lots of upcharges. Come for the location and pool team, not for polish.
high confidence
What you'll enjoy
- Walkable to Malecón, boardwalk and Romantic Zone
- Long-tenured staff remember repeat guests
- Sunset à la carte worth booking
- Spa is a genuine highlight
Heads up
- AC struggles to cool rooms
- Room categories don't always match booking
- Service shifts noticeably with tipping
- Reports of staff favoring locals or Americans
- Many extras cost additional fees
- Construction views from some rooms
Best to choose inside‑facing rooms for lower noise; Mexican Night is a highlight; explore local restaurants since evening resort entertainment limited
All photos
Photo: Tripadvisor
Photo: Tripadvisor
Photo: Tripadvisor
Photo: Tripadvisor
Photo: Tripadvisor
Ready?
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What we know
Everything below comes from data we collected: here's the inventory for this resort.Updated July 2026- Photos
- 5
- Review excerpts
- 20
- Dining venues
- Not yet collected
- Menus
- Not yet collected
- Room categories
- Not yet collected
- Videos
- 1
- Editorial lenses
- 8
We aggregate. We don't trap. Verify on any of these:
Where this data comes from
We tell you what we know, and what we don't.
- Last updated
- July 18, 2026
- Sources
- Google PlacesDirect resort media
- Completeness
- 50%
Source collection snapshot
These collection totals can differ from the items available on this page. Video totals include screened results; the inventory above counts published tours.
- 5 photos
- 1 video
Still verifying dining, menus, rooms. If something looks thin, ask Rosie or ask our booking team and they can usually fill in the gaps.